Privacy Policy

SavifyPro (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes in detail how we collect, use, share, and safeguard your information when you use our website savifypro.com and our mobile application (the “Service”). Please read this document carefully to understand your rights and our practices regarding your personal data.

1. Information We Collect

When you interact with SavifyPro, you may voluntarily provide certain personal information, including but not limited to:

  • Contact Details: Name, email address, phone number submitted through contact forms or support requests.

  • User Communications: Feedback, inquiries, bug reports, or messages submitted via our forms or email.

  • Account Information: If you create an account or subscribe to services, including usernames, passwords, and payment details (securely processed via third-party payment gateways).

  • Content Uploaded or Shared: Any media or data you upload or share through the app (note: currently, SavifyPro does not upload or collect personal media files without your explicit consent).

Information Collected Automatically

When you access our website or app, we automatically collect certain information, including:

  • Device Information: Device model, operating system and version, unique device identifiers (e.g., Android ID, Advertising ID), mobile network information.

  • Log Information: IP address, browser type and version (for website), app version, crash reports, error logs, timestamps, and interaction data.

  • Usage Data: Pages or screens viewed, features used, session durations, and navigation paths.

  • Cookies and Similar Technologies: On the website, we use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences.

2. App Permissions and Why We Request Them

SavifyPro app requires certain permissions to function optimally and provide a seamless user experience. We explain these below:

Storage Permission

  • Reason: To save downloaded videos, audios, and images to your device’s local storage so you can access them offline.

  • Scope: Read/write access limited to media directories on your device.

  • Your Control: You may grant or revoke this permission in your device settings. Without it, saving files may be restricted.

Access to Photos, Media, and Files

  • Reason: Allows the app to read your local media files if you want to upload or interact with media within the app.

  • Scope: Read-only access unless you explicitly choose to upload or share media.

  • Privacy: We do not access or transfer your media files without your explicit action and consent.

Notifications Permission

  • Reason: To send you download status updates, feature announcements, promotions, and important service alerts.

  • Your Control: You can opt-in or opt-out anytime via app settings or device notification controls.

Other Permissions

  • We do not require or request access to sensitive data such as contacts, call logs, SMS, camera, or microphone, except if a future feature explicitly requires it and you consent separately.

3. How We Use Your Information

Your information helps us:

  • Provide, maintain, and improve the app and website functionality.

  • Deliver downloaded files securely and efficiently to your device.

  • Respond to your support requests and inquiries promptly.

  • Communicate important updates, promotions, and feature announcements.

  • Personalize your user experience based on preferences and usage patterns.

  • Monitor app performance and diagnose technical issues to improve stability.

  • Prevent, detect, and address fraud, abuse, or unauthorized activities.

  • Comply with legal requirements and protect our rights and users’ safety.

4. Legal Basis for Processing Personal Data (Applicable to EU/EEA Users)

If you reside in the European Economic Area, our processing is based on one or more of the following:

  • Your explicit consent.

  • Performance of a contract or pre-contractual measures you request.

  • Compliance with legal obligations.

  • Our legitimate interests, such as enhancing service quality, security, and preventing fraud.

5. Cookies and Tracking Technologies

We use cookies and similar technologies on our website to:

  • Remember your preferences and settings for a customized experience.

  • Analyze website traffic and user behavior to improve content and functionality.

  • Deliver targeted advertisements where applicable.

You have control over cookie settings via your browser and can choose to delete or block cookies, though this may impact website usability.

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following ways:

  • Service Providers: Trusted third parties who perform services such as hosting, payment processing, analytics, customer support, and marketing. These providers have access only to information necessary to perform their functions and are bound by confidentiality agreements.

  • Legal Compliance: When required by law, subpoena, court order, or government request. We may also disclose information to protect our rights, safety, or property, and that of our users.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with notice provided as required.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, to fulfill legal obligations, resolve disputes, enforce agreements, and improve our Service.

Downloaded files and data stored on your device remain accessible until you delete them.

8. Data Security Measures

We use industry-standard security measures, including:

  • Encryption (SSL/TLS) to protect data in transit.

  • Secure storage systems with restricted access.

  • Regular security audits and updates.

  • Internal policies limiting employee access to personal data.

Despite our best efforts, no method of transmission or storage is completely secure. Please use caution and secure your devices accordingly.

9. Your Rights and Choices

You have rights concerning your personal data, which may include:

  • Access: Obtain confirmation and a copy of your data.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request erasure of your personal information, subject to legal exceptions.

  • Objection: Object to processing for direct marketing or based on legitimate interests.

  • Restriction: Request limitation of processing in certain situations.

  • Data Portability: Receive your data in a structured, machine-readable format.

  • Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

To exercise these rights, please contact us at support@savifypro.com

10. Children’s Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect or solicit personal data from children under 13. If you believe we have collected such data, contact us immediately for removal.

11. International Data Transfers

Your personal data may be stored and processed outside your country, including Pakistan and other jurisdictions where our service providers operate. We ensure appropriate safeguards are implemented consistent with applicable laws.

12. Use of Analytics and Third-Party Services

Firebase Analytics (App)

We use Firebase Analytics to collect anonymized app usage data, including session length, screen views, crashes, and engagement. This helps us improve app performance and user experience. No personally identifiable information is collected by Firebase Analytics.

You can disable analytics tracking by adjusting your device settings.

Third-Party Service Providers

We may use third-party services for hosting, payments, analytics, marketing, and customer support. These providers are contractually obligated to protect your information.

13. Third-Party Links

Our website and app may contain links to third-party websites and services. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify users of significant changes via email, in-app notifications, or website announcements. Continued use after updates means you accept the new terms.

15. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: